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About Us

“I really wanted to bring to the UK a festival that celebrates the elements of UK club culture, and the community that surrounds it, that I have been lucky enough to be a part of over the years.” – Gilles Peterson

Having taken our name from the 2018 Brownswood compilation; a calling card for London’s bright-burning young jazz scene, We Out Here Festival sees integral members of the movement alongside legendary icons, genre-spanning DJs and young improvisers alike for four days of music in one of the UK’s most beautiful, landscaped festival sites.

Joining the musical dots between soul, hip hop, house, afro, electronica, jazz and beyond, we showcase both outstanding live music and some of the best record collections in the world. We also place an emphasis on high quality food and drink offerings, arts and cultural offerings, crisp sound and production, family activities and wellness: all to compliment quality-led musical curation. 

Come join us for a Worldwide Family Gathering in the heart of Cambridgeshire this August.

Accessibility

We Out Here strives to be a festival that welcomes everyone. We are happy to be working with Attitude is Everything to help make the show as accessible as possible for all guests, whatever their requirements.

We offer facilities for accessibility guests across the campsite and arena, and have detailed these below. Please email us for any further information you require in advance of the festival on accessible@weoutherefestival.com. On-site, you can drop in to chat to our helpful and friendly team at the Info Point on-site.

A PDF covering all the information available on this website page is available for those requiring alternative formats. Please email accessible@weoutherefestival.com to request. Alternatively, if you would like to talk to a member of the team about your requirements, email us to arrange a call.

GETTING IN TOUCH

We are here to discuss any access needs ahead of the festival. Please contact us via email on accessible@weoutherefestival.com

If you would prefer to communicate over the phone, please email us with a contact number and one of our team will arrange a call. 

We will aim to get back to your request in 5-7 workings days.

PERSONAL ASSISTANT TICKETS

 We offer a complimentary ticket for Personal Assistants (PAs), requiring supporting documentation from the accessible ticket holder in order to issue. Accepted forms of supporting documentation include the below and must show your full name:

  • DLA 
  • PIP
  • Blue badge parking & photo ID
  • Medical professionals letter
  • Nimbus Access card
  • D/deaf or blind registration
  • War Disablement Pension
  • Armed Forces Independence payment
  • CredAbility Access Card

Please contact us if you do not have any of these forms of documentation and wish to discuss this further. Please email accessible@weoutherefestival.com to apply for PA tickets. 

SITE ACCESS

We Out Here is held at Abbots Ripton, Cambridgeshire. The site is a farmland site with varying topography and ground conditions so an all-terrain wheelchair or pushchair will be required.

All routes in and out of venues, campsites, and various areas of the site will be wide enough for wheelchair access, however there are areas of the site with limited access due to slopes and rough ground. Stewards will be available to assist as far as possible.

We are predominantly an open-air event and weather conditions can dramatically affect the ground conditions, so make sure to check the forecast ahead and consider preparations you may need to make and any extra equipment that may be necessary.

Access to site will be via the accessibility parking – arrange for complimentary car parking via accessible@weoutherefestival.com

Accessibility parking will be next to accessible camping and check in with an easy route into the festival for all accessible customers. If you are being dropped off, the accessible car park will also act as a drop off point for customer wishing to check in via accessible check-in.

Signs and staffing will direct you to the right place.

Distances around site are listed below. If you require any more details please contact us on accessible@weoutherefestival.com

Accessible Camping > Arena entrance – 350m

Accessible Camping > Accessible parking – 175m max

Accessible Camping > Campsite village – 215m

Accessible Camping > Main stage – 945m

BOOKABLE ACCESSIBLE FACILITIES

We Out Here Festival offers the following bookable accessible facilities: 

  • A complimentary personal assistant ticket
  • A car parking space in the accessible car parking
  • A space in our accessible campsite, with access to accessible toilets, showers. 
  • A disabled viewing platform pass (for Main Stage) and 1 for a Personal Assistant. 

If you would like to book the above facilities, please contact accessible@weoutherefestival.com.  You will need to include evidence of your disability to support your request. We accept any of the following: 

  • DLA 
  • PIP
  • Blue badge parking & photo ID
  • Medical professionals letter
  • Nimbus Access card
  • D/deaf or blind registration
  • War Disablement Pension
  • Armed forces independent payment
  • Credability Access Card

OTHER ACCESSIBLE FACILITIES

We will have a 24 hour welfare and medical team available to support all customer needs. There will be a fridge available in the medical tent to keep any medication cool for the duration of the festival.

There will be accessible toilets available across the site. Please visit either the Campsite Hub or the Info Point where you can pay a deposit to sign out a RADAR key for the duration of the festival if you don’t have one of your own.

Approved assistance dogs will be permitted into the site, provided appropriate certification from the owner. Please email us for more information. 

Lowered bars, with large-print menus will be in place.

Free drinking water will be available across site from designated water points. 

Seating is available in different areas across the site.

Whilst the site offers plenty of open spaces, it is important to note that crowds may build up in certain areas. For those with mental health, emotional or sensory issues, the sounds, lights, smells and crowds of a festival have the potential to be difficult. Spaces such as Welfare, Info Point or the Accessible Campsite are available as respite. 

Festival staff will be available to assist.

Please email us on accessible@weoutherefestival.com to discuss any specific requirements.

ACCESSIBLE CAMPING

Accessible camping will be next to accessible parking with an easy route into the festival for all accessible customers. A customer map will be sent out closer to the event.

The accessible campsite welcomes tents and live-ins. Group sizes are limited to 6 people. If you are a group larger than 6, you are welcome to use the facilities of the accessible campsite, but will need to camp in the general camping area. If you plan to bring your live-in, please email us so we can ensure we have plenty of space for your requirements. Please note that you will not be able to park your car within the campsite due to H&S regulations.

There will be a wheelchair charging point, wheelchair accessible toilet and wheelchair accessible shower available. 

The accessible campsite is monitored by festival staff to ensure it remains a calm and quiet space where those with access requirements can feel at home and take a break from the festival as needed.

Please email us on accessible@weoutherefestival.com to discuss any specific camping needs.

ACCESSIBLE PARKING

Accessibility parking will be next to accessible camping and check in with an easy route into the festival for all accessible customers. A customer map will be sent out closer to the event

Parking can be booked, free of charge, by emailing us on accessible@weoutherefestival.com

If you are being dropped off, the accessible car park will also act as a drop off point for customers wishing to check in via accessible check-in.

Signs and staffing will direct you to the right place.

STROBES

Strobe or lasers may be used at the event. There will be no announcements beforehand.

MYSTERY SHOPPERS

Attitude Is Everything recruit mystery shoppers and volunteers to visit We Out Here Festival. If you would like to attend We Out Here Festival as a mystery shopper and provide feedback to help us improve our access facilities in future years please visit their website here.

We encourage all other festivals to work towards becoming access-friendly. More information on how to do so can be found here.

Accommodation

All weekend festival tickets allow access to the standard camping and family camping. We also offer a variety of boutique camping options and live-in campsite facilities. These do not include festival tickets so make sure to purchase a standard weekend festival ticket in addition to your camping.

Guests can access the campsites as soon as the festival gates are open at 12:00.

Festival ticket holders are welcome to organise off site accommodation for themselves and access the festival site on a daily basis between 10:00 – 22:00, except on Thursday where they will be able to access the site from 12:00. 

Day ticket holders do not have access to campsites.

Minimising the environmental impact of We Out Here is a core focus for the whole team. Please help us keep the land beautiful and this event sustainable by leaving no trace. 

GENERAL, LIVE-IN AND FAMILY CAMPSITE FACILITIES

The General and Family campsites are side-by-side and just a short walk from the public car park and arena (depending on where you’re camped 5 – 20 minutes). 

The family campsite is suggested as a more child-friendly space, however there are no facilities or parking specific to this campsite.

The Live-in campsite is close by General and Family and also only a short walk to the arena. The Live-in campsite is open to powered vehicles or towed trailers with obvious sleeping facilities that require no further infrastructure to be used for the purpose of sleeping (eg. tent). Cars/trucks may be used as towing vehicles, but are not permitted as stand alone ‘live-ins’’.

Facilities for these campsites are shared and will include:

  • Toilets – please respect the facilities to help our cleaning teams ensure a pleasant experience for all campers.
  • Showers – don’t forget your own towels and toiletries!
  • Water points – don’t forget your reusable water bottles!
  • Waste and recycling points – collect, separate and deposit your waste in our recycling points. Keep your campsite clean and leave no trace!
  • Staffing and security – festival staff and security will keep an eye on the campsites to help promote a safe, community feel to your temporary home. If you are unsure about anything, talk to them, they are there to help!
  • Campsite Hub – festival staff will be available via the Campsite Hub. 
  • Note that there are no power or water hook ups available in the Live In Campsite.

CAMPSITE SAFETY 

Whether you’re staying in general, family, boutique, live-in or accessible camping, there are a few rules that we ask you to respect to ensure the campsites are a safe and welcoming home for everyone.

  • No gas powered cooking stoves over 220g permitted, all stoves must be purpose built and used in designated cooking areas only
  • No open fires/BBQs permitted
  • No portable speakers/sound systems
  • Please keep noise to an absolute minimum in the sleeping areas, especially in the quiet camping and family areas – you may be asked to re-pitch if excessive noise persists
  • No gazebos or temporary fencing permitted
  • No generators
  • All tents must be pitched within the demarcated areas including guy ropes and all fire lanes must be kept clear at all times
  • All litter, liquid waste and food waste must be disposed of in the correct areas to ensure hygiene levels are maintained
  • Please use toilet and water provisions in a respectful manner to protect the land and maintain high quality living conditions
  • All standard entry policies, prohibited items and alcohol limits apply to the campsites and there will be a search operation on arrival to the festival. 
  • There are further rules specific to the live-in campsite

 

We’ve suggested some top tips below to help you and your fellow campers look after yourselves and your belongings:

  • Get to know your neighbours. Look out for each other.
  • Leave your valuables at home or in our lockers. Not in your tent. Or in your car. 
  • Don’t make it easy for thieves to find your belongings – spread your valuables out rather than keeping them in one bag / pocket.
  • Use the on-site lockers.
  • Don’t carry large amounts of cash. Cash machines are available and bars / traders accept card payments.
  • Leave your car glove box empty and open to deter thieves.

If you are concerned about anything, witness, or are victim to a crime or antisocial behaviour, it is important that you report it immediately to festival staff or security. They are there to help. The more information you can give us, the better chance we have of coordinating an efficient and effective response.

LIVE IN CAMPSITE SAFETY

In addition to the standard campsite rules and top tips, the below are specific to the live-in campsite: 

  • No gas powered cooking stoves over 220g permitted – unless integrated into the vehicle
  • Please keep noise to an absolute minimum including integrated sound systems and TVs
  • No Gazebos, awnings, temporary fencing or tented structures
  • All vehicles must be sited in demarcated areas and all fire lanes must be kept clear at all times
  • Any cars used to tow caravans/trailers must be parked alongside the ‘Live in’ and must remain static and switched off for the duration of the festival. If the vehicle is intended to be driven off-site – it must be parked in the public car park (free of charge) passes will be available on arrival. 
  • Any party intending to depart before 20:00 on Sunday 22nd August must inform campsite management for escort.
  • All standard entry policies, prohibited items and alcohol limits apply to live in vehicles and there will be a search operation on arrival. 

BOUTIQUE CAMPSITE FACILITIES

  • Showers and toilets.
  • Free tea and coffee in the Podpads reception area at specified times.
  • Complimentary phone charging facilities.
  • 24 hour security and wristbanded access.
  • Pamper Tent with hairdryers and straighteners

Family Zone

We Out Here prides itself in providing a space for families to explore and enjoy music, arts and culture together. We have a huge range of activities on offer for kids, mums, dads, aunts, uncles and grandparents! 

You will find more information and advice relevant to families on our teen, youth and child safety page under ‘Safety, Welfare and Activities’. 

There will be a full programme of family activities coming in the coming months. Keep an eye on our socials for announcements. 

FAMILY ZONE FACILITIES

  • There will be a baby feeding zone and changing station in the Family Zone. The welfare tent will also provide facilities for baby feeding.
  • Seating will be available in the Family Zone.

FAQs

WHEN DOES THE FESTIVAL START AND END?

We Out Here’s main gates open at midday on Thursday 19th August. Once in, you are free to leave the site at any time, but you will only be allowed back in between 10:00 and 22:00 each day.

The festival ends on Monday 23rd August and we ask that all festival-goers leave site by 12:00 latest. 

WHAT TIME DOES THE CAR PARK OPEN? 

The car park will be open 24 hours from 12:00 on Thursday 19th August until close at 12:00 on Monday 23rd August.

WHAT HAPPENS IF THE EVENT IS CANCELLED DUE TO COVID?

If in the unfortunate instance We Out Here 2021 is forced to cancel due to Covid circumstances, all tickets will be eligible for next year. If you are unable to make next year’s dates, we will ensure a face value refund of your ticket. Please see our Terms (in the section below) for our full Covid policy. 

WHAT IS THE MUSIC PROGRAMME LIKE?

Music will start and end at the times below: 

  • Thursday: 13:00-01:00
  • Friday: 11:00-05:00
  • Saturday: 11:00-05:00
  • Sunday: 11:00-00:00

WHERE CAN I GET A SITE MAP?

Site maps will be emailed to all ticket holders in advance of the festival. 

WHEN CAN I GET A FULL PROGRAMME? 

There will be an app with set times available to festival goers at the start of August. A full programme will be available on site. 

WILL THERE BE SHOWERS AVAILABLE FOR CAMPERS?

Yes, there will be showers available in the campsites for all festival goers. Remember your own towels and toiletries!

WILL BBQs OR CAMPFIRES BE PERMITTED ON CAMPSITES?

Unfortunately not. Any open fires or naked flames are prohibited at We Out Here for safety reasons. There will be no shortage of great hot food over the weekend from our on site stalls.

CAN I SET UP A GAZEBO ON THE CAMPSITE?

Gazebos fall under prohibited items and will not be permitted at We Out Here. Please check the full list of prohibited items under our Terms and Conditions. 

IT IS OK TO BRING MY OWN SOUNDSYSTEM?

No, please think about your fellow campers and keep noise to a minimum. There will be plenty of music over the weekend!

CAN I STAY IN THE LOCAL AREA AND COMMUTE EACH DAY?

Yes, festival goers can leave the site at any time but you will only be allowed back in between 10:00 and 22:00 each day.

WHAT FOOD & DRINK WILL BE AVAILABLE ON SITE?

We Out Here is proud to offer a range of street food stalls celebrating great flavours of the world. With plenty of vegan and gluten free options there is something for everyone.

HOW CAN I APPLY TO BE A VENDOR?

2021 vendor applications are now closed. If you’re interested in trading at We Out Here 2022 please contact info@weoutherefestival.com. 

IF I HAVE A DAY TICKET CAN I CAMP?

Unfortunately day ticket holders will not be permitted to camp.

WILL I BE ABLE TO SWIM IN THE LAKE?

Yes, the swimming lake will be open from 09:00 till 20:00 Friday through Sunday (13:00 start on Thursday) – bring swimwear!

Our boating lake will also be open for activities from 09:00 until 22:00 Friday through Sunday (13:00 start on Thursday). 

WILL THERE BE STORAGE FACILITIES AND CHARGING FOR ELECTRICALS ON SITE?

TBC

CAN I TAKE CASH OUT ANYWHERE AT THE FESTIVAL?

There will be ATMs on the site but we would recommend festival goers to still bring cash for the weekend to avoid queueing.

CAN I BRING ALCOHOL INTO THE FESTIVAL?

Upon first entry to site, you can bring your own alcohol (for consumption on the campsite) up to the personal allowance of EITHER:

  • 12 cans of beer/lager/cider
  • 2 plastic bottles of wine per person. No spirits are allowed.

Once you have been wristbanded, you will not be able to bring in any additional alcohol.

All drinks have to be sealed on entry to the festival.

There is no set limit on soft drinks or food.

Food & Drink

We Out Here is proud to offer a range of street food stalls and sit down restaurants celebrating great flavours of the world. With plenty of vegan and gluten free options there is something for everyone.

Explore the full list of food traders here: https://www.weoutherefestival.com/food-traders/

All bars operate the Challenge 25 Policy.

Food traders and bars accept both cash and card.

You can, of course, bring your own food and drink to the festival campsite (not into the arena). The personal alcohol limit is 12 cans of beer/lager/cider OR 2 plastic bottles of wine per person (no spirits are allowed). Food and soft drinks are unlimited (but must be sealed).

Trading applications for 2021 are now closed. If you’re interested in trading at We Out Here 2022 please contact info@weoutherefestival.com.

Safety, Welfare & Facilities

We want everyone to feel safe, to look after themselves and each other. Whilst the festival provides facilities and implements policies to ensure safety and promote welfare, it’s important that you look after yourself and your friends and family.

MEDICAL

We have a 24 hour fully equipped medical centre with an experienced and qualified team based in the arena. If you’re feeling unwell, or have taken a tumble, pop in and the team will be happy to help.

Get to know the location of Medical once you arrive on-site.

WELFARE

A welfare tent will be available for all customers, 24 hours between event open and close. Our welfare team are happy to help with any issues from providing suncream and a cup of tea to aiding in finding your lost child, and have a huge amount of experience in dealing with a wide range of issues.

Whilst the site offers plenty of open spaces, it is important to note that crowds may build up in certain areas. For those with mental health, emotional or sensory issues, the sounds, lights, smells and crowds of a festival have the potential to be difficult.

All our welfare staff are there to offer you a safe haven when needed, bring good vibes and make sure you are back enjoying the festival in no time. Use them.

We have tips on how to stay  

TEEN AND CHILD SAFETY

Under 18s will have wristbands that distinguish them from adults.

Under 18s tickets are sold at a different price structure for:

  • Teens aged 15–17
  • Children aged 14 and under are admitted free of charge but still must be in possession of a ticket to allow the festival to keep control of numbers on site.

Adults responsible for teens are encouraged to monitor them closely. Adults responsible for children are required to accompany them at all times. 

Any Children (14 and under) enjoying the Family Zone should be supervised by their designated responsible adult. This area is not designed as a crèche or child-minding service. Teens (Aged 15+) may participate in activities for teens without a responsible adult present unless the activity/workshop leader requires adult supervision.

Big crowds can be overwhelming for children if they get separated from you. Make sure your children know what to do if they get lost – speak to a member of staff in the Family Zone, Welfare Tent, or any member of security. Make sure your child has your phone number on them so that we can contact you as soon as they are in our care. We provide white wristbands on arrival for all children, on which you can write your phone number to help us contact you if your child comes into our care.

Found children and vulnerable adults will be taken straight to the Welfare Tent where the team are trained in safeguarding (all will have been recently DBS checked) and can offer a safe place for under 18s and vulnerable persons to be cared for.

The welfare team can also offer helpful information on request about issues such as protection of children’s hearing, keeping your child safe at the event and other useful guidance if you are unsure of anything.

All bars operate the Challenge 25 Policy.

LOST OR MISSING PERSONS

If you have lost your child or friends, speak to a member of security or head to the Welfare Tent where they will be able to help reunite you with your loved ones.

If you find a lost child or vulnerable person, please take them straight to a security guard or the Welfare Tent.

TOP TIPS FOR HOW TO LOOK AFTER YOURSELF AND OTHERS

  • Don’t be afraid to use our facilities – our welfare team are there to help, however big or small the issue.
  • Don’t be afraid to talk to our staff if you feel unsafe – see our advice on reporting crime or antisocial behaviour further down in this section.  
  • Get to know your campsite neighbours. Look out for each other.
  • Leave your car glove box empty and open to deter thieves.
  • Make sure you wear suncream and keep hydrated. 
  • Choose a meeting point for you and your friends to meet in case you lose each other. The Info Point is a good place for this.
  • Keep an eye on your friends and family.
  • The festival is generally well-lit at night, but some areas can be darker than others. Keep a torch on you.
  • Don’t leave your drinks unattended or accept drinks from strangers.
  • Leave your valuables at home or in our lockers. Not in your tent. Or in your car. 
  • Don’t make it easy for thieves to find your belongings – spread your valuables out rather than keeping them in one bag / pocket.
  • Don’t carry large amounts of cash. Cash machines are available and bars / traders accept card payments.

INFO POINT / MEETING POINT

The Info Point is next to Medical and Welfare, open Thursday – Sunday. The timings are:

Thursday – 13:00 – 22:00

Friday – 10:00 – 22:00

Saturday – 10:00 – 22:00

Sunday – 10:00 – 22:00

The team is a fountain of knowledge for all things line up, activities and can point you in the right direction if you are looking for something or someone. We are also keen for you to give them your feedback so that we can improve the guest experience as much as possible.

Use the Info Point as a meeting point incase you get separated from your group.

If you have lost or found something, head to the Info Point where they will be looking after all lost property. Any lost property that hasn’t been collected by 22:00 on Sunday 22nd will be moved to the campsite hub for collection on Monday 23rd. 

LOST PROPERTY

Any found items will be handed into the Info Point and available to collect until 22:00 on Sunday 22nd, after which it will be moved to the campsite hub for collection on Monday 23rd until 12:00. 

Any items not claimed before close at 12:00 will be available to redeem by emailing info@weoutherefestival.com within 14 days of the event.

Whilst We Out Here Limited endeavours the safe keeping of any lost property item(s), we hold no responsibility for any loss or damage to the item(s). 

CHALLENGE 25

The outlets for alcohol sales on site are all managed by experienced staff that are aware of the necessity to sell alcohol responsibly.

All bars will look for wristbands when selling alcohol and not sell to anyone wearing an under 18 wristband. However, they will not rely on wristbands alone to determine the age of someone.

A “Challenge 25” system will be in place and bar staff will ask for photo ID for anyone looking under 25 to back up the wristband system.

LOCKERS

The more you bring to the festival, the more chance you have of not coming home with!

Leave your valuables at home or in our lockers. More info on location of lockers and prices coming soon. 

PHONE CHARGING

There will be phone charging facilities. More info to come. 

SMOKING

No smoking or vaping inside any structure onsite is allowed. Including but not limited to marquees, big tops and stretch tents.

SWIMMING & WATER ACTIVITIES

We are lucky enough to have 2 beautiful swimming lakes on-site for those who’d like to take part in some fresh water swimming.

Qualified lifeguards will oversee all water-based activities during the swimming times of 09:00 – 20:00 daily (except from Thursday, which will be 13:00)

Our boating lake will also be open for activities from 09:00 until 22:00 Friday through Sunday (13:00 start on Thursday). 

If you’re not a strong swimmer, bring armbands and have a chat with the lifeguards before getting in the water.

REPORTING ANTI SOCIAL BEHAVIOUR OR CRIME

If you are concerned about anything, witness, or are victim to a crime or antisocial behaviour, it is important that you report it immediately to festival staff or security. They are there to help. In all instances, the more information you can give us, the better.

Please do not call 999 directly – our internal emergency fire, medical and security teams will be able to respond much quicker. In the very rare cases that we might need assistance from local emergency services, we have direct links to ensure effective coordination of response so it is always better for any 999 communication to come via the festival team.

STROBES

Strobe or lasers may be used at the event. There will be no announcements beforehand.

ZERO TOLERANCE

The festival does not condone the use or sale of controlled or illegal substances. Anyone found to be in breach of this policy will be dealt with as per the Terms and Conditions of Entry

Sustainability & Environmental Awareness

Minimising the environmental impact of We Out Here is a core focus for the whole team. Please help us keep the land beautiful and this event sustainable with the following guidelines: 

WHAT CAN I DO TO MINIMISE MY ENVIRONMENTAL IMPACT AT THE FESTIVAL?

  • We have partnered with TunedInTravel – a carbon neutral coach company. Please consider this and other public transport options before driving. Customer travel has the largest impact on the events carbon emissions. If public transport isn’t a viable option we encourage festival-goers to arrange car-pools where possible.
  • If you plan on driving and have any spare seats to offer out, or if you are looking to jump in a fellow festival goer’s spare seat, please register for an account with https://liftshare.com/uk for easy, organised car-pooling.
  • Please bring a reusable bottle to be refilled at available water stations on site. At We Out Here we have a no single use plastics and no glass policy; reusable metal bottles will be on sale at our merchandise stands and on site bars will stock water in aluminium cans.
  • Please do not bring glitter to the site with you. It’s always great to sparkle at festivals but not at the cost of micro plastic damage to our oceans and wider environment. 
  • Pack thoughtfully before your journey; consider excess packaging and minimise what you bring – leaving anything you don’t need at home – in order to reduce waste and make leaving no trace easier for everyone. 

WHAT ARE WE OUT HERE DOING TO MINIMISE THEIR ENVIRONMENTAL IMPACT?

  • Danley sound systems are some of the greenest sound systems available, taking up approximately ¼ of trucking space and power requirements (vs. standard line array systems) due to their efficiency. Danley speakers also maximise use of both recycled materials and rare earth materials in manufacturing.
  • We will be holding our food and drink concessions to the same standards with reusable cups used across all bars on site. No straws, plastic cutlery, polystyrene or any other single use plastics will be permitted on site in any capacity.
  • Our bars and concessions will offer a number of vegan and other products chosen for their sustainability.

Terms & Conditions

Note that Terms and Conditions are subject to change at any time.

CONDITIONS OF ENTRY

Customers are required to meet the conditions of entry in order to gain access to the event. Conditions of entry are listed as:

  • No ID, no entry
  • Valid Ticket – tickets should be presented along with ID to match the name on the ticket, or the named ticket holder must be present.

 

Only acceptable I.D must be a CURRENT version of one of the following

  •  Passport
  • Photocard driving licence for UK and Northern Ireland (Full or provisional)
  • Pass card with hologram
  • Armed Forces/NHS Identification cards
  • Screenshots of any form of ID will NOT be accepted

We Out Here Limited operate the challenge 25 policy

  • Under 18s must be accompanied by the adult (18+) that the ticket was purchased with
  • Admission is subject to search
  • Possession of Category A prohibited items will result in the item(s) being seized and may result in admission refusal
  • Category B prohibited items are not permitted inside the festival gates and can be surrendered into amnesty bins or kept in a vehicle or locker during the festival
  • Unauthorised professional photography, audio and video is strictly prohibited
  • We Out Here Limited are not liable for damages, losses or injuries sustained at the festival
  • For any re-entry, access will only be granted the following day via the pass-out system. Full search will take place and re-entry will be at the discretion of We Out Here Limited. Personal allowances of alcohol are only permitted upon first entry.
  • Anyone heavily intoxicated by means of drugs or alcohol will be refused entry
  • Tickets are sold on the understanding that the event is subject to license from the appropriate authorities
  • The promoter, or their agents, reserve the right to refuse admission
  • The promoter, or their agents, reserve the right to enforce eviction from the festival site

The customer is responsible for checking the opening times of the festival gates. We will not be able to facilitate entry for arrivals outside of these hours. Please check our FAQs for the gate opening times. 

PROHIBITED ITEMS

´Alcohol quantities above the personal allowance*
´ Animals (except registered guide dogs)
´ Audio visual recording or transmitting equipment
´ BBQs
´ Bicycles
´ Campfires
´ Chinese Lanterns
´ Distress Flares
´ Drones
´ Gas stoves above 220g
´ Generators
´ Glass drinking bottles or any open bottles
´ High viz jackets
´ Illegal substances
´ Knives (deemed not to be for the purposes of cooking / camping)
´ Laser pens
´ Liquid fuels
´ Mallets (deemed not to be for the purposes of camping)
´ New Psychoactive substances, including Nitrous Oxide
´ Pyrotechnics or Fireworks
´ Stickers
´ Unauthorised promotional material unless otherwise agreed
´ Whipped cream / CO2 dispensers
´ Weapons (or anything that could be used as a weapon)

´Unauthorised Soundsystems

* Note that the personal allowance for alcohol is 12 cans of beer/ lager / cider OR 2 (plastic) bottle of wine per person. No spirits are allowed. Sealed drinks, like bottles of water, are allowed but will be checked on entry to the site. There is no set limit on soft drinks or food. Personal allowance is only allowed upon first entry.

If the item is deemed to have the potential to cause damage or harm, or is illegal, then the item will be non-returnable. Security Management will use their discretion.

If the item is not deemed to have the potential to cause damage or harm and is legal but is on the prohibited items list, the item will be deemed as returnable.

We Out Here Limited, or their agent, reserve the right to the confiscation of any prohibited item found within the possession of any ticket holder, guest, staff, trader, or artist. 

Should the individual in possession of a prohibited item refuse to surrender the item to the surrender bins, return it to their vehicle or lock in available lockers (item-dependant), We Out Here Limited reserve the right to refuse admission to the event.

CAMPSITE SAFETY 

Whether you’re staying in general, family, boutique, live-in or accessible camping, there are a few rules that we ask you to respect to ensure the campsites are a safe and welcoming home for everyone.

  • No gas powered cooking stoves over 220g permitted, all stoves must be purpose built and used in designated cooking areas only
  • No open fires/BBQs permitted
  • No portable speakers/sound systems
  • Please keep noise to an absolute minimum in the sleeping areas, especially in the quiet camping and family areas – you may be asked to re-pitch if excessive noise persists
  • No gazebos or temporary fencing permitted
  • No generators
  • All tents must be pitched within the demarcated areas including guy ropes and all fire lanes must be kept clear at all times
  • All litter, liquid waste and food waste must be disposed of in the correct areas to ensure hygiene levels are maintained
  • Please use toilet and water provisions in a respectful manner to protect the land and maintain high quality living conditions
  • All standard entry policies, prohibited items and alcohol limits apply to the campsites and there will be a search operation on arrival to the festival. 
  • There are further rules specific to the live-in campsite.

We’ve suggested some top tips below to help you and your fellow campers look after yourselves and your belongings:

  • Get to know your neighbours. Look out for each other.
  • Leave your valuables at home or in our lockers. Not in your tent. Or in your car. 
  • Don’t make it easy for thieves to find your belongings – spread your valuables out rather than keeping them in one bag / pocket.
  • Use the on-site lockers.
  • Don’t carry large amounts of cash. Cash machines are available and bars / traders accept card payments.
  • Leave your car glove box empty and open to deter thieves.

If you are concerned about anything, witness, or are victim to a crime or antisocial behaviour, it is important that you report it immediately to festival staff or security. They are there to help. The more information you can give us, the better chance we have of coordinating an efficient and effective response.

PROTECTION OF DATA

We do from time to time ask people for their personal details in forms to subscribe for specific information or entering applications electronically. Personal information collected via this website and the registration process is controlled by We Out Here Limited (the data controller). This data is only held for the specified purpose made clear at the time of collection. Data will only ever be shared with a third party for explicit, necessary processing purposes; such as See Tickets, our primary ticket agency for purposes of accreditation on site, Tuned In Travel, our official travel partner etc. 

We comply with all relevant data protection laws in all our dealings with personal data, and we will ensure that our Data Processors do the same.

COVID-19 

Where an Event is cancelled or postponed for any reasons related to Covid-19 (including, where the Event is permitted to take place but it is not financially viable to do so), in the event a Ticket Purchaser is entitled to a refund, any refunds must be applied for within 1 calendar month of the date of cancellation/postponement.

You should not attend the Event if any of the following apply:

  • you have tested positive for Covid-19 within 14 days of the commencement of the Event;
  • you display any symptoms of Covid-19 within 14 days of the commencement of the Event;
  • you live with somebody or are in a linked household with somebody who displays symptoms of Covid-19 or who has tested positive for Covid-19 within 14 days of the commencement of the Event;
  • you are otherwise required to self-isolate; or
  • your attendance would be in breach of latest government legislation or guidance relating to Covid-19 containment at the time of the Event. Please note, these could differ from the above sub paragraphs.

If all, or a combination of the circumstances set out above apply to you but the Event has not been cancelled or postponed, unless we adopt a different refund policy on an Event by Event basis which we advise to you in writing, refunds will be issued at our discretion (unless otherwise required by applicable law) or you may be permitted to transfer your Ticket to the following year’s Event. Refunds under these circumstances must be applied for within 1 calendar month of the start date of the Event and may not be applied for any more than 14 days prior to the advertised start date of the Event. Please note, we may ask for supporting evidence that such circumstances apply to you which may include (without limitation) a doctor’s certificate and a copy of any messages received from NHS Track and Trace. All requests will be reasonable and all personal data shall be processed in accordance with section 5.

We have the right, at our complete discretion and without payment of any refund or any further liability, to refuse entry to or eject from the Venue any attendee who we reasonably believe may display Covid-19 symptoms or who may not have followed Government legislation or guidelines or otherwise be in breach of these Conditions or any Site Rules (including, but not limited to, any Covid-19 specific Site Rules).

If Government guidelines or legislation mean we have to reduce the Event capacity, regrettably, we may need to cancel your Ticket to comply with those requirements. Any such cancellations will be at our sole discretion. We will notify you as soon as possible in advance and as regards your Ticket the Event will be deemed to have been cancelled.

Any refunds shall be for the proportionate amount of the face value of the Tickets purchased only (i.e. the specified Ticket price including any bolt-on purchases such as accommodation, upgrades, or parking including VAT) but excluding any fees or charges paid in addition to the face value of the Ticket (for example, any booking fees, transaction fees or postage or courier charges in addition to the face value); in each case, except where required by applicable law.

We will take reasonable operational steps to comply with any relevant legislation and/or relevant Covid-19 safety guidance which apply to the Event and/or the Venue. We may instate these prior to or during the Event. We will communicate these measures to you either via our website, social media channels, onsite at the Event or via direct communication. You are responsible for ascertaining what rules are in place at the Event as regards Covid-19 and for understanding and complying with all adapted Site Rules for attendance at the Event in relation to Covid-19.

Specific Site Rules introduced for the Event as a result of Covid-19 will be compulsory for all attendees of the Event. These will prevail over any conflicting Conditions or conflicting Site Rules. Failure to comply may result in you being refused entry to or ejected from the Venue without refund.

You will be attending the Event and using any facilities on-site at your own risk. We will take all reasonable measures to ensure the health and safety of our attendees and everyone legally onsite at the Event but we cannot be responsible for the behaviour or health of other Event attendees and cannot ensure that no attendees will have Covid-19. Therefore, you accept that we will not be responsible should you contract Covid-19, nor for any related illness or death as a result of attending the Event unless caused by our negligence.

Tickets

WHAT ACCESS DO I HAVE WITH MY TICKET?

Festival tickets allow access to the festival site from 12:00 on Thursday 19th August until 12:00 midday on Monday 23rd August.

COVID POLICY

Please refer to our full Covid policy in the Terms section above.

ARE THERE ANY AGE RESTRICTIONS?

We Out Here is a family friendly festival and welcomes all ages. However, we do require that all children tickets (under 18 years) are purchased with an adult ticket (18+ years) – with a maximum of 4x children to 1x adult ticket, and request that all under 18s are accompanied by the adult their ticket was bought with at the main festival gates on arrival.

WHERE AND HOW CAN I BUY TICKETS?

Tickets are available through our website here.

 

ARE LOCAL RESIDENT TICKETS AVAILABLE?

The ticket link for local residents tickets will be distributed in July, within the physical letter drop. Please get back in touch via info@weoutherefestival.com if you have not had the letter & link before the 1 August.

WHICH FORMS OF ID ARE ACCEPTED ON ENTRY?

We will only be accepting current versions of any of the following:

  • Passport
  • Photocard driving licence for UK and Northern Ireland (Full or provisional)
  • Pass card with hologram
  • Armed Forces/NHS Identification cards

Screen-shots or photocopies of any form of ID will NOT be accepted and we operate the challenge 25 policy so please turn up prepared.

WHAT SHOULD I DO IF MY TICKET HASN’T ARRIVED YET?

For any queries or missing tickets, please contact See Tickets via www.seetickets.com/customerservice.

REFUNDS

Unfortunately we can’t issue refunds on purchased tickets. However, for name changes on your ticket please contact See Tickets via www.seetickets.com/customerservice.

 This will incur a £10 transaction fee. 

If you have purchased See Tickets cancellation protection, it will protect you from cancellation resulting from accidents and unexpected illness. 

Please see here for the full refund policy terms and conditions.

Travel

We Out Here is held at Abbots Ripton in Cambridgeshire, just 70 miles North of central London in the East Anglia countryside. We are easily accessible by train (45 minutes from Kings Cross), and regular Train Transfers are available to purchase. We also run carbon-offset Coach Travel options via Tuned in Travel. 

We ask you to please consider using public transport to make your way to us, helping to do your bit and reduce the environmental impact of travelling. 

The travel options are available through our main ticketing page. 

WHAT TIME DOES THE CAR PARK OPEN?

The car park will be open 24 hours from 12:00 on Thursday 19th till close at 12:00 on Monday 23rd. 

HOW CAN I GET TO WE OUT HERE?

We Out Here Festival is located at Abbots Ripton, Cambridge, PE28 2PH. 

Just 70 miles outside of London, the site is easily accessible via public transport. 

BY COACH:

We are partnered with Tuned In Travel to offer green travel options to the festival. In 2019 we balanced over 4,500Kg of CO2, with proceeds going to The Schools Energy Co-operative, who install solar panels on schools around the UK to provide them with affordable and clean renewable energy.

This year we have more coaches on sale, from key cities around the UK. We provide transfers from: 

  • Bristol
  • Manchester
  • Nottingham
  • Leeds
  • Sheffield
  • Norwich
  • London
  • Cambridge
  • Birmingham

Please consider using these coach options, which will be entirely carbon offset. 

BY TRAIN:

The nearest train station to We Out Here is Huntingdon, Cambridgeshire. Huntingdon takes 45 mins on the train from London Kings Cross/St Pancras, and it costs around £30 normal return, £40 anytime return with trains leaving around every half hour.

We will be running shuttle buses to and from site on Thursday, Friday and Monday to ensure your journey is as stress-free as possible. Please purchase your tickets in advance via our ticketing page. 

BY CAR:

All customers driving to site are requested to purchase a car parking pass per car in advance of travelling. Please ensure you have selected the appropriate parking area for the campsite you intend to stay in.

Anyone driving with spare seats to offer out, or anyone looking to jump in someone’s spare seat, please register interest with Liftshare. If you are driving to the festival please come with a full car! 

If you are at all capable of travelling by train or via one of the coaches we are running please consider doing this rather than driving.

Driving to Abbots Ripton from London is approx 90 mins. Manchester 3hrs, Leeds 2hr 15.

CAN I PARK AT WE OUT HERE?

You can buy a parking pass in advance on the ticket page. Make sure to book the appropriate parking for the campsite you intend to stay in!

WHAT TIME DOES THE CAR PARK OPEN?

The car park will be open 24 hours from 12:00 on Thursday 19th till close at 12:00 on Monday 23rd. 

The car park is part of the festival site and all festival policy & terms and conditions apply to the car parks also.

CAN I RETURN TO MY VEHICLE FROM THE FESTIVAL SITE?

The car park is a part of the festival site! This also means all festival policy applies to the car park.

WHERE CAN I PARK MY CAMPERVAN/CARAVAN/TRAILER?

You will have to purchase a ‘live in vehicle’ pitch in addition to festival tickets for each occupant. 

DIRECTIONS:

From the A1/A14 Junction (aka Brampton Hut)

Take the A14 towards Huntingdon Industrial Estate (ignore signs to Huntingdon)

At next roundabout go straight over (signposted A141 March & Ely)

Continue straight over the next three roundabouts.

The last roundabout will have a huge Tescos on it.

Shortly after, there will be a turning left (signposted Kings Ripton.)

Take this turning and follow the road down to the next crossroads.

Turn left towards Abbots Ripton (B1090)

The Festival is about a mile on your right – very hard to miss…

Volunteers

Please see here for more info: http://www.weoutherefestival.com/volunteers/